Reviews
Here's what our clients say about our employee engagement platform
Debi Osborne
Claritas Tax
Manchester, UK
9 March 2021
We looked at the off the shelf survey platforms, but they didn’t have everything covered.
We needed to gauge our employee happiness, wellbeing and satisfaction levels, particularly as we were suddenly thrown into a new way of working due to the Covid-19 pandemic. We looked at the off the shelf survey platforms, but they didn't have everything covered and would need considerable resource and engagement expertise to implement. We needed honest feedback and for our employees to feel assured that it was completely anonymous. We also wanted to be able to measure and compare throughout the year and not just on one day. We soon established that this was a huge exercise, and we would need to bring in the experts.
Anne Shrieves
Woodstock Day Nursery
Worthing, UK
6 March 2021
I was impressed how honest the staff felt that they could be.
I was a little skeptical about signing up to Engagement Multiplier as we are a small business and it was a significant commitment, however, the trial was free so I had nothing to lose. The first survey was a great success; we had an uptake of over 79% and an initial engagement score of 84 but the comments were eye opening. I was impressed how honest the staff felt that they could be, knowing that this is totally anonymous and I took full advantage of the secure platform to follow up on comments and gain further insight into what was happening or being perceived to be happening in the business. We were able to make some small changes immediately which meant that when we went out for a 2nd survey the uptake was even higher at over 87%. Comments noted that management had taken the previous survey on board and made changes and this gave confidence that their opinion truly mattered. A win, win all round.
Jon Morgan
Amplience
London, UK
16 February 2021
The tool has been fantastic over the last 3 years and helped us to progress significantly as a business.
The tool has been fantastic over the last 3 years and helped us to progress significantly as a business. It has given us a clear path and supported our roadmap to getting better engagement and a stronger culture. We have consistently used the feedback, listened to our employees and made changes, some quite small and some very significant. There is evolution in the product which has helped us to adjust our approach, and i would like to see some more of this and a little more flexibility, and i am sure it is coming. The team are very responsive, supportive and great to work with, they are proactive and helpful.
Anonymous
15 February 2021
The service and platform at Engagement Multiplier have been great.
The service and platform at Engagement Multiplier have been great. The only suggestion I would have is the ‘90-Day Actions from Leadership’ follow up email show the text comments instead of having to log in to view them
Sophie Blais
The WealthCo. Group of Companies
Alberta, CA
11 February 2021
It’s been a great way to receive anonymous feedback from our team.
Our team has been using the Engagement Multiplier for over 3 years - it's been a great way to receive anonymous feedback from our team and look at ways to grow. We aren't mind readers so getting the inside scoop on how people are feeling (especially through the Pandemic) has been invaluable!
Kiera Mauro
Executives In Africa
London, UK
11 February 2021
Our engagement score was 65.9 and our latest in November 2020 was 84.0.
Our first survey with Engagement Multiplier was in January 2018 and our engagement score was 65.9 and our latest in November 2020 was 84.0. I believe that this increase has been due to the advice given by engagement multiplier on how to use the information gained effectively from the survey. As a Senior Management team we have read the results thoroughly and after each survey address 2-3 issues which were mentioned by 2 or more employees, acknowledging the issue and then reporting on what we planned to do. Our Purpose, which has now been embedded in the culture of the company was the first thing we worked on after our first survey. Engagement Multiplier is a great tool to really understand the thoughts and issues felt by our employees, many of which are easy quick fixes that can make a huge difference to our employees every day working life.
Simon Deane
Accountancy Learning Ltd
Exeter, UK
2 February 2021
Being completely confidential, staff have felt safe providing feedback.
When our Coach recommended Engagement Multiplier we were a little bit doubtful about it - yet another survey system to exhaust our exhausted team. However, our cynicism was completely misplaced. It has been an excellent tool to allow us to get quarterly feedback that is frank and constructive. Being completely confidential, staff have felt safe providing feedback - fortunately mostly good (!) but also some very constructive negative feedback and criticism, which we have then been able to try to deal with. If there are problems out there, it is far better that we know about them and deal with them. We have been able to tailor these quarterly surveys which has been excellent over the challenges of last year. The ability to provide feedback directly to anyone making criticisms, without knowing who we are responding to, has been particularly constructive. We have also used it for fun things like Employee of the Month polls. The support from the EM team has also been excellent.
Ace Children
Hampshire, UK
29 January 2021
In the space of one quarter, we have seen a jump of 6.7, taking us over 80%.
Already, in the space of one quarter, we have seen a jump of 6.7, taking us over 80%. This is entirely due to the first survey and the response we have had from the staff in involving them with the changes arising from the workshop we held after that survey. The support we receive from Engagement Multiplier compliments the work we put into the workshops and the extra publications and webinars they make us aware of are very timely. Thanks for the opportunity to feedback
Anonymous
26 January 2021
[We] found the information we have gathered as part of the surveys to be invaluable.
We have used Engagement Multiplier for the last year and found the information we have gathered as part of the surveys to be invaluable particularly through the current challenging times. The system is easy to use and implement and our staff have found it to be a really positive experience to take part in.
Elizabeth Williams
Allday Time Systems Ltd
Wickford, UK
26 January 2021
A great resource for collecting and analysing feedback.
We have found EM to be a great resource for collecting and analysing feedback from our staff. It has enabled us to better understand the core needs of our staff and address issues we were unaware existed within teams or the business.