Over time, we’ve gathered a list of our favorite employee engagement statistics, selected from only the most reputable, reliable sources, from the most impressive surveys and studies. When you need real numbers to prove the ROI of employee engagement, start here.

 

Profitability

Highly engaged teams show 21% greater profitability (Gallup)

Active employee engagement programs in an organization can result in increased profits up to $2,400 per employee annually. (Workplace Research Foundation)

Over a period of seven years, companies with more engaged workers grew revenue 2.5x as much as companies with less engaged workers. (Bain & Company)

Em Customer Satisfaction

 

Highly engaged workplaces see a 10% increase in customer ratings and a 20% increase in sales. (Source: Gallup)

Organizations with high employee engagement outperform those with low employee engagement by 202%. (Gallup)

13 companies that have appeared on Fortune’s annual 100 Best Companies to Work For list every year also see higher average annual returns, with cumulative returns as high as 495% instead of 170% (Russel 3000) and 156% (S&P 500). (Source: CFO)

Being named a Best Place to Work is associated with a .75% stock jump. (Source: Glassdoor)

 

Employee retention

$11 Billion is lost annually due to employee turnover. (Bureau of National Affairs)

Highly engaged employees are 87% less likely to leave their companies than their less engaged counterparts. (Corporate Leadership Council)

Em Disengaged

 

About 70% of Americans are disengaged at work (Gallup)

20.8% of employees consider themselves very engaged, 16.3% are fully engaged and 31.3% are engaged but feel their company could do more to improve employee experience (Achievers)

Businesses with a strong learning culture enjoy employee engagement and retention rates around 30-50% higher than those that don’t (Robert Half)

Top three factors employees said they value are trust, passion and mentorship (HRDive)

 

Productivity

77% of employees agree a strong culture allows them to do their best work, 76% see the impact in productivity and efficiency, and another 74% draw a correlation between culture and their ability to serve their customer base (Eagle Hill Consulting)

Employees who experience work meaningfulness are more likely to be engaged in their jobs, thereby enhancing their effectiveness and job performance. (Dik, Byrne and Steger)

 

Communication gaps that Engagement Multiplier fixes

Only 40% of the workforce reports knowing their company’s goals, strategies, and tactics (Bain).

5% of employees don’t think their contributions make any kind of difference, while 44% do not understand their impact or are unaware of business goals (Ceridian)

80% of employees feel more engaged at the workplace when their work is consistent with the values and mission of the company (IBM)

60% of U.S. employees reported having a way to provide feedback about their own employee experience, but only 30% of U.S. employees said their feedback is acted upon by their employer. (Qualtrics)

89% of HR leaders agree that ongoing peer feedback and check-ins are key for successful outcomes (SHRM/GLOBOFORCE)

Employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work (Salesforce)

75% of employees who voluntarily leave jobs quit their bosses, not their jobs. (Roger Herman)